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Business Writing

Business Writing

How we can help?

The training aims to improve writing performance and business communication skills. In addition to general exercises, specific tasks will help participants identify their distinctive styles and learn from each other’s solutions. Participants will also enhance their copywriting toolkit in small group sessions so that they can efficiently write engaging and powerful materials.

What skill will participants learn?

become familiar with the theoretical background and attributes of written business communication;

identify the critical points and challenges of the communication process;

be able to prepare relevant and comprehensible written materials in accordance with their target audience’s communication needs and goals;

complete creative tasks to create an effective message structure and formulate clear requests;

learn different writing styles and genres;

be engaged in text transformation and copywriting exercises to develop solutions for their business practices;

receive answers to specific communication challenges.

Extra Module

Customer Service Communication in Writing

In this module, participants will learn practical copywriting solutions in line with the specifics of customer service communication.

During the workshop, participants will

  • Identify the specific objectives and challenges of written customer service communication;
  • Develop responses to communication situations using critical reading and reframing exercises;
  • Learn practical methods for building customer relationships;
  • Complete and jointly evaluate text transformation and copywriting tasks in small groups.

Business Writing

Duration: 6 hours virtual training for max. 10 participants

2 trainers

Specific exercises and sample texts

Background materials: theoretical and practical summary pdf

 

REQUEST A QUOTE!

Extra Module

Duration: 2 hours virtual training for max. 10 participants

2 trainers

Specific exercises and sample texts

 

 

REQUEST A QUOTE!