The training aims to improve writing performance and business communication skills. In addition to general exercises, specific tasks will help participants identify their distinctive styles and learn from each other’s solutions. Participants will also enhance their copywriting toolkit in small group sessions so that they can efficiently write engaging and powerful materials.
become familiar with the theoretical background and attributes of written business communication;
identify the critical points and challenges of the communication process;
be able to prepare relevant and comprehensible written materials in accordance with their target audience’s communication needs and goals;
complete creative tasks to create an effective message structure and formulate clear requests;
learn different writing styles and genres;
be engaged in text transformation and copywriting exercises to develop solutions for their business practices;
receive answers to specific communication challenges. In this module, participants will learn practical copywriting solutions in line with the specifics of customer service communication. During the workshop, participants will
Duration: 6 hours virtual training for max. 10 participants
2 trainers
Specific exercises and sample texts
Background materials: theoretical and practical summary pdf Duration: 2 hours virtual training for max. 10 participants 2 trainers Specific exercises and sample texts How we can help?
What skill will participants learn?
Extra Module
Customer Service Communication in Writing
Business Writing
Extra Module
Business Writing